QuickBooks is a popular accounting software used by businesses worldwide. However, encountering errors like 3371 can disrupt your workflow. Error 3371 usually occurs when QuickBooks cannot initialize the license data due to missing or damaged files. Don't worry; we've got you covered with this step-by-step guide to resolving QuickBooks Error 3371.
Step 1: Close QuickBooks and Backup Your Company File
Before troubleshooting, ensure QuickBooks is closed to prevent any data loss. Also, it's wise to create a backup of your company file as a precautionary measure.
Step 2: Update QuickBooks to the Latest Release
Keeping QuickBooks updated can resolve many errors. Open QuickBooks and go to the "Help" menu. Choose "Update QuickBooks Desktop" and follow the prompts to download and install the latest updates.
Step 3: Run QuickBooks Tool Hub
Download and install the QuickBooks Tool Hub from the official Intuit website. Once installed, open the tool and select "Installation Issues." Then, click on "QuickBooks Install Diagnostic Tool" to let it automatically detect and fix installation issues.
Step 4: Rename the Entitlement Data Store File Navigate to the folder containing the Entitlement Data Store file. The default path is C:\ProgramData\Intuit\Entitlement Client\v8. Rename the file to "EntitlementDataStore.ecml.old" and close the window.
Step 5: Re-Run QuickBooks Tool Hub
Open the QuickBooks Tool Hub again and select "Installation Issues." This time, click on "Quick Fix my Program" to let the tool repair any remaining issues.
Step 6: Update Windows Operating System
Make sure your Windows operating system is up-to-date. Go to Settings > Update & Security > Windows Update and install any pending updates.
Step 7: Manually Fix MSXML Components
​Press the Windows key + R to open the Run dialog box. Type "cmd" and press Enter to open Command Prompt as an administrator. Then, enter the following commands one by one:
- cd\Windows\Syswow64
- regsvr32 MSXML4.dll /s
- regsvr32 MSXML6.dll /s Close Command Prompt after executing the commands.
Step 8: Reactivate QuickBooks Desktop
Launch QuickBooks and reactivate it by following the on-screen prompts. Enter your license information and product details as required.
Following these steps meticulously should help you resolve QuickBooks Error 3371 and get your accounting software back up and running smoothly. If the error persists, consider seeking further assistance from QuickBooks support or consulting with a professional.