1. Check Internet Connection: Ensure your internet connection is stable. Payroll updates require a reliable connection to download and apply correctly.

2. Verify QuickBooks Version: Confirm that you are using the latest version of QuickBooks. Outdated software can cause update issues. To check for updates, go to the “Help” menu and select “Update QuickBooks.”

3. Update QuickBooks Payroll: Go to the “Employees” menu, choose “Get Payroll Updates,” and click “Update.” If this fails, check for any error messages that could provide more details.

4. Restart QuickBooks and Your Computer: Sometimes, a simple restart can resolve update issues. Close QuickBooks and restart your computer before trying the update again.

5. Check Payroll Subscription Status: Ensure your payroll subscription is active. Go to “Employees,” select “My Payroll Service,” and then “Account/Billing Information” to verify your subscription status.

6. Clear QuickBooks Cache: Corrupted cache files can hinder updates. Navigate to “C:\ProgramData\Intuit\QuickBooks [year]” and delete the “QBUpdate” folder. Restart QuickBooks and attempt the update again.

7. Reinstall QuickBooks Payroll Updates: If none of the above steps work, consider reinstalling the payroll update. You can download the latest payroll tax table update from the QuickBooks website and install it manually.

8. Contact QuickBooks Support: If the issue persists, contact QuickBooks support for further assistance. They can provide specific guidance and troubleshooting tailored to your situation.

These steps should help resolve most issues related to payroll updates not working in QuickBooks.