QuickBooks Error PS036 typically occurs when there is an issue with your payroll subscription or company file, leading to disruptions in payroll processing. To resolve this, follow these steps:
Verify Payroll Subscription Status:
Ensure that your QuickBooks payroll subscription is active and up-to-date. Log into your QuickBooks account and confirm that your subscription has not expired. If expired, renew it to continue using payroll features.
Update QuickBooks Desktop:
Sometimes, an outdated QuickBooks version can trigger Error PS036. Make sure that QuickBooks Desktop is updated to the latest release. You can do this by going to Help > Update QuickBooks Desktop, then following the prompts to install any available updates.
Revalidate Your Payroll Service Key:
Incorrect or outdated payroll service keys can also cause this error. To revalidate, go to Employees > My Payroll Service > Manage Service Key, and re-enter the correct service key. This ensures your payroll service is linked properly.
Check Company File for Damage:
A damaged company file can also lead to Error PS036. Run the QuickBooks File Doctor tool to check and repair any issues within your company file.
Run QuickBooks as Administrator:
Open QuickBooks Desktop as an administrator by right-clicking on the QuickBooks icon and selecting Run as Administrator. This ensures that QuickBooks has the necessary permissions to access files and processes.