Troubleshooting Solutions:

QuickBooks Error PS036 typically occurs when there is an issue with your payroll subscription or your company's EIN (Employer Identification Number). Here's how you can troubleshoot and resolve the problem:

1. Verify Your Payroll Subscription Status:

   • Open QuickBooks and go to the "Employees" menu.
   • Select "My Payroll Service" and click on "Account/Billing Information."
   • Sign in to your Intuit account and check the status of your payroll subscription. Ensure that it is active. If expired, renew it to continue using payroll services.

2. Check Your EIN:

   • Ensure that the EIN in your QuickBooks company file matches the EIN associated with your payroll subscription.
   • If there's a mismatch, correct the EIN in your QuickBooks file under the "Company" menu by selecting "Company Information."

3. Update QuickBooks:

   • Ensure that your QuickBooks software is up to date. Go to the "Help" menu and select "Update QuickBooks Desktop."
   • After updating, restart QuickBooks and try updating payroll again.

4. Rename the Paysub.ini File:

   • Close QuickBooks. Search for "paysub.ini" on your computer. You may need to enable hidden files and folders to find it.
   • Once located, rename the file to "paysub.ini.old."
   • Reopen QuickBooks and check if the error persists.

5. Contact QuickBooks Support:

   • If the error continues, it may require more advanced troubleshooting. Contact QuickBooks support for assistance.

These steps should help you resolve QuickBooks Error PS036 and get your payroll updates back on track.