Your system is experiencing QB error 3371 if your system experiences repeated hanging/freezing issues or if QuickBooks crashes whenever you attempt to open it. If you get notified of a mysterious HTML file, then in that case, it would be a sign of users being unable to access the company file in QuickBooks, and it can also be one of the symptoms.
This error can also be seen in your application at the time of the cloning process from C:\ drive to a different new hard drive.
For further assistance, you can contact us at +1-855-738-0359 to get guidance from our technical team. QuickBooks cannot use the path to open the company file