QuickBooks Error 3371

QuickBooks Error 3371

When we register or open QuickBooks, we see one of these error messages:

  • Could not initialize license properties. Error 3371: QuickBooks could not load the license data. This may be caused by missing or damaged files.
  • Could not initialize license properties. [Error 3371, Status Code -11118] QuickBooks could not load the license data. This may be caused by missing or damaged files.
  • Could not initialize license properties. [Error: 3371, Status Code -1] QuickBooks could not load the license data. This may be caused by missing or damaged files.



Many software vendors use random pieces of information about system’s hardware to create a license file. Intuit does this to create a file called EntitlementDataStore.ecml that is used by QuickBooks to determine the rightful owner of QuickBooks.

Here’s how I fixed it:

[Requirements]

  • QB License Number
  • QB Product Code
  • QB Validation Code

[step 1] In QuickBooks 2010 and newer on Windows 7 or Vista navigate to:

C/ProgramData/Intuit/Entitlement Clientv6.0

QuickBooks 2009 and Enterprise 9.0: C:ProgramDataIntuitEntitlement Clientv5
QuickBooks 2008 and Enterprise 8.0: C:ProgramDataIntuitEntitlement Clientv5
QuickBooks 2007 and Enterprise 7.0: C:ProgramDataIntuitEntitlement Clientv3

On Windows XP navigate to:

Quickbooks 2010 & up: C:Documents and SettingsAll UsersApplication DataIntuitEntitlement Clientv6.0
Quickbooks 2009: C:Documents and SettingsAll UsersApplication DataIntuitEntitlement Clientv5.0
Quickbooks 2008: C:Documents and SettingsAll UsersApplication DataIntuitEntitlement Clientv5.0
Quickbooks 2007: C:Documents and SettingsAll UsersApplication DataIntuitEntitlement Clientv3.0

[step 2] Locate the file called EntitlementDataStore.ecml and rename or delete it.

[step 3] Re-launch QuickBooks and notice that the software is now no longer registered. Click Help->About and when you see the QuickBooks Splash screen press CTRL+R+P

[step 4] QB license number and product code should already be filled out, simply enter the verification code .Click Register.

That’s it.

Please click on  QuickBooks-3371 for reference & more details.

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