How to void invoice in Quickbooks Online?

Whether two users created invoices on a single customer account, you inadvertently added an invoice to the wrong account or another mistake led to an invoice being incorrectly attached to a client's monthly bill, the sooner you correct it, the fewer the problems you will have down the road. Fortunately, QuickBooks provides a straightforward way to void any unneeded invoices. The benefit of voiding over deleting an invoice is that the voided invoice remains on the account, should you require a history of the transaction at some point.

1. Go to the "Customers" menu and select "Customer Center."

2. Select the customer in the "Customers & Jobs" list. Click "Show" in the transactions pane and click on "Invoice" in the drop-down list. Double-click the invoice to open it.

3. Go to the "Transactions" tab if you do not know the customer's name. Select "Invoices" in the Transaction Types list and locate the invoice you want to void. Double-click the invoice to open it.

4. Go to the "Edit" menu and select "Void Invoice." Click "Save" to zero out the entire invoice and add a Void stamp to it.

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